VIP Concierge Services

Our VIP Conceirge Service program is an incredibly unique service for your incredibly important guests. Rest assured that we treat every VIP like they are our only VIP and each and every detail will be triple checked to ensure a smooth and enjoyable experience for everyone involved.  We take great pride in maintaining our highest levels of Sterling service and are confident that our nationwide connections will land your valued guests and clients at the best restaurants, shows, golf courses and spas.

Let us help you shine by keeping your valued VIPs pampered every step of the way.

Pre-event
  • Establish a personal relationship with VIP
  • Work with VIP to build onsite itineraries for personal activities (dining reservations, golf, spa, etc.)
  • Work through wives, husbands, children, grandchildren, assistants, co-workers
  • Distribute customized itineraries integrated with meeting agendas

Onsite Transportation
  • Curbside greets and goodbyes at hotel
  • Transportation confirmations
  • Departure notices

Hotel Relationships

  • Prior to arrival, room is checked to ensure hotel room meets clients’ requests (high/low floor, temperature, view, bed type, etc.)
  • Pre-keys and pre-registration

Dinner Reservation Management

  • Make reservations
  • Onsite representation
  • Direct billing
  • Preferred seating and wait staff

Large Party Dining (Restaurant, Nightclub, Hotel)
  • Contacting and contracting
  • Menu selection
  • Invitation creation
  • RSVP management
  • Entertainment
  • Gifts and give-a-ways

Golf
  • Book individual tee times and group outings
  • Arrange rental clubs, shoes, merchandise
  • Onsite representation
  • Direct billing

Spa Appointments

  • Arrange spa appointments to client’s specifications (treatments, masseur preference, etc.)

Show Tickets

  • Relationship with brokers
  • Ability to obtain hard to get tickets nationwide
  • Direct billing

Amenities

  • Flowers and customized gift baskets
  • Unique/customized corporate gifts

Personal Shopping

  • 24 Hour Personal Assistant/Concierge

VIP Concierge Services provided for:

  • Conventions & Conferences
  • Incentive Travel Programs
  • VIP & Customer Trips
  • Board Retreats

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testimonials

  • "If it were not for the Sterling staff and the personal attention they gave to our celebrity guest this event would not have been as successful as it was."